Thank you for choosing Kai Techie! We are committed to delivering your tech essentials quickly and efficiently. Please review our shipping policy below:

1. Payment Method

We offer cash on delivery (COD) as our exclusive payment option. You will make the payment at the time of receiving your order.

2. Processing Time

Orders are typically processed within 1–2 business days after confirmation. Once your order is packed and ready to ship, you will be notified.

3. Delivery Time

Delivery times may vary depending on your location. On average, orders are delivered within 3–7 business days after dispatch. Remote or rural areas may require additional time.

4. Delivery Areas

If your area is not serviceable, our team will notify you promptly after the order is placed.

5. Shipping Charges

Shipping fees, if any, will be clearly stated during the checkout process. In some cases, we may offer free shipping promotions — stay tuned for updates on our website or social channels.

6. Order Confirmation

Once your order is successfully placed, you will receive a confirmation via email or SMS with your order details. Please ensure all information provided at checkout is accurate to avoid delays.

7. Failed Delivery Attempts

If our delivery partner is unable to complete the delivery due to an incorrect address or unavailability of the recipient, a reattempt may be made. Continued failure to deliver may result in the order being cancelled.

8. Damaged or Missing Items

If your package arrives damaged or with missing items, please contact us within 3 days of delivery. Provide clear photos and order details so we can resolve the issue promptly.

9. Contact Us

For any shipping-related inquiries, feel free to reach out to our support team at [email protected].